Quality is a strategy that must be pervasive throughout every department and every level of the organization. In business, engineering, and manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something that aims at satisfying customer expectations.
What is Quality for Manufacturing?
manufacturing quality is conformance to specifications. Quality of design and conformance to specifications provide the fundamental basis for managing operations to produce quality products. As customer expectations have risen over time, manufacturing quality has come to be an absolute requirement, regardless of where products are manufactured, distributed, and sold. Assuring manufacturing quality entails three principal functions: quality design and engineering, quality control, and quality management.
The cost of poor manufacturing quality is high. Rework, scrap, product failures, and recalls can severely damage a manufacturer through inefficiencies, delays, direct costs, customer dissatisfaction, and low shareholder confidence. Today manufacturers must build products on time, first time, and every time to achieve and maintain competitive standing in global markets.
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