The five whys method is a simple way to identify root causes. It involves asking “why” five times. This allows you to discover what’s causing problems and why they exist.
5 Whys: The Ultimate Root Cause Analysis Tool
The 5 Why process is one of the most powerful tools for problem-solving and improving quality. It works by asking “why” five times, which forces people to consider the root cause.
Many problems are caused by poor communication. If we ask why something was happening, it is observed that it would often lead to a better understanding of what was going wrong.
This method helps identify the root causes of any problem.
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