Gartner's "Market Guide for Supplier Risk Management Solutions" highlights the pressing need for procurement technology leaders to address ongoing supply chain disruptions. Key concerns include supplier viability, cybercrime, and increasing ESG (Environmental, Social, and Governance) regulations. The guide emphasizes the importance of technology in monitoring, managing, and … [Read more...] about The Gartner Market Guide for Supplier Risk Management Solutions
supplier quality
Coordinating Quality Decisions in a Two-Stage Supply Chain under Buyer Dominance
This academic article investigates quality decision-making in a two-stage supply chain under buyer dominance. The research delves into the complexities of quality control in supply chains, noting that increased screening efforts can considerably affect consumer satisfaction by reducing product returns and boosting demand. However, one key issue is that one actor in the supply … [Read more...] about Coordinating Quality Decisions in a Two-Stage Supply Chain under Buyer Dominance
5 Worst Consequences Of Poor Customer Service And How To Avoid Them
Devastating effects in business can be caused by inadequate customer service. Customers may choose competitors, resulting in revenue drops and increased costs. In this article, the top five consequences of poor customer service will be discussed with examples on how to negate them. When customers are treated poorly, they may defect to the competition. This causes consequential … [Read more...] about 5 Worst Consequences Of Poor Customer Service And How To Avoid Them
Quality and Compliance of Imported Products
To run a successful business, you want to make and distribute products that are at the right quality standard and that comply with the regulations of the countries of sale. I guess nobody will argue with that. But what do “Quality and Compliance” mean, in practice?They are often separated under different functions inside the same company. Why?Let’s look at … [Read more...] about Quality and Compliance of Imported Products
Cybersecurity Supply Chain Risk Management Practices for Systems and Organizations
This new NIST publication provides guidance to organizations on identifying, assessing, and mitigating cybersecurity risks throughout the supply chain at all levels of their organizations. The publication integrates cybersecurity supply chain risk management (C-SCRM) into risk management activities by applying a multilevel, C-SCRM-specific approach, including guidance on the … [Read more...] about Cybersecurity Supply Chain Risk Management Practices for Systems and Organizations
The competitive advantage of lean process creation
As the new manager at the site, I was trying to be respectful about what I was seeing. I had learned long before that there was always a reason why things were the way they were. Perhaps not a great reason, but a reason that made sense at the time. Then I walked into the environmentally controlled pump production room. It had been recently installed and was touted as the … [Read more...] about The competitive advantage of lean process creation
Problem-solving: Anatomy of an 8D
Over the last three weeks, I've talked about ways to improve your root cause analyses. But a root cause analysis is just one step — albeit the most important step — in the whole process of problem-solving. Now that we've discussed it in some detail, let's back up to look at the whole cycle from beginning to end.There are several different tools or methods to formalize solving a … [Read more...] about Problem-solving: Anatomy of an 8D
The Benefits Of ISO 28000 Supply Chain Management System
The supply chain is a critical and vital part of all industries. Its importance is such that it helps organizations and enables them to operate normally and grow their business, without obstacles. With coronavirus, its importance has risen even further. Today, it is not just regarded as a key driver of customer service improvement but is also regarded as a key instrument for … [Read more...] about The Benefits Of ISO 28000 Supply Chain Management System
Supplier Selection Process
Suppliers are an integral part of any business, especially manufacturing. Supplier selection is the process of finding the right supplier for your business. It encompasses all the steps taken to find, select, and work with a supplier. Supplier selection is an essential part of making your product successful. The key to selecting the best suppliers is understanding what you … [Read more...] about Supplier Selection Process
Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective
HighlightsThis paper investigates the resilience in the UK supply chains during the COVID-19.It shows the antecedents of the supply chain resilience during a severe disruption.Supply chain disruption orientation and alertness contribute to the resilience.Also, resource reconfiguration positively impacts supply chain resilience.Supply chain efficiency was not a priority for … [Read more...] about Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective