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Establishing product specifications
Quality planning (such as creating plans for quality, operations, production, inspection, and/or reliability)
New product development and testing
Creation and development of a Quality Management System (QMS)
Incoming material inspections, including verifying products against certain specifications Testing
Process controls
Check fixtures
Quality audits
Excessive scrap (defective equipment or materials that can no longer be sold, used, or fixed)
Product re-work (remedying defects in material or fixing errors)
Downtime
Waste (due to poorly designed processes, unnecessary work, poor organization or communication, etc.)
Service and repair costs
Warranty claims
Customer complaints
Product or material returns (including transportation costs)