• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer
  • Home
  • Resources
    • Calculators
      • ISO Certification Cost Calculator
      • Cost of Quality Calculator
    • Lowest Cost ISO Services Quote Program
    • Online Gap Checklists
      • ISO 9001 Gap Checklist
        • ISO 9001 Gap Checklist Overview
        • ISO 9001 Gap Checklist Sample
        • ISO 9001 Gap Checklist Dashboard
      • ISO 45001 Gap Checklist
        • 45001 Checklist Gap Checklist Overview
        • ISO 45001 Gap Checklist Sample
        • ISO 45001 Gap Checklist Dashboard
      • ISO 27001 Gap Checklist
        • ISO/IEC 27001 Gap Checklist Overview
        • ISO 27001 Gap Checklist Sample
        • ISO 27001 Gap Checklist Dashboard
    • White Papers
      • AI and Quality Management: Many Questions, Few Answers
      • A Guide to Quality Risk Management
      • ISO 9001 Updates FAQ
      • Integrating ISO 27001 and ISO 9001
    • Job Salary Reports
      • Quality Professionals Salary Report
    • Free Quality Ebook
    • Glossary
  • Articles
    • Environment
    • Cybersecurity
      • Artificial Intelligence
      • Automation
      • Career
      • Certification Management
      • Continuous Improvement
      • Documentation
      • ISO 27001
      • Information Security Mgt. Systems (ISMS)
      • Management
      • Regulatory
      • Risk Management
      • Software
      • Supplier Quality
      • Sustainability
    • Management Systems
    • Manufacturing
    • Quality
      • Artificial Intelligence
      • Automation
      • Career
      • Certification Management
      • Continuous Improvement
      • Cost of Quality
      • Documentation
      • ISO 9001
      • LEAN-6 Sigma
      • Product Safety
      • Quality Management
      • Regulatory
      • Risk Management
      • Root Cause
      • Skills
      • Software
      • Supplier Quality
      • Sustainability
    • Safety
      • Product Safety Certification
      • Risk Management
  • What We Do
    • About Conformance 1
    • Group Purchasing
    • Negotiated Discounts
    • Why Buy Through Us?
  • Products/Services
    • Name Your Fee Training
    • Registrar Directory
    • Software Directory
    • Consultant Directory
  • Online Gap Checklists
    • ISO 9001 Dashboard
    • ISO 45001 Dashboard
    • ISO 27001 Dashboard
  • Contact
    • General Inquiries
    • Ask an ISO Expert
  • Login
    • Login
    • Log Out
Conformance1

Conformance1

Tools for conforming to standards, goals and processes

Total Quality Management Interventions and Benchmarking in the Impact of Organizational Culture and Performance

Leave a Comment Filed Under: Quality-Continuous Improvement

The Concept of Zero Defects in Quality Management
  • Organizational culture significantly influences Total Quality Management (TQM) and benchmarking practices, both of which contribute to improved organizational performance.
  • The study found that a strong corporate culture fosters effective benchmarking strategies and enhances TQM implementation, ultimately leading to higher efficiency and competitiveness.
  • While the research focused on Jordanian SMEs, findings highlight the broader need for integrating culture-driven performance strategies across industries and regions.

The study explores the relationship between organizational culture, TQM interventions, and benchmarking in driving business performance, particularly within manufacturing SMEs in Jordan. While previous research has presented conflicting views on whether culture positively impacts performance, this study confirms that a well-defined organizational culture strengthens TQM initiatives and facilitates benchmarking, leading to enhanced business outcomes.

TQM practices such as continuous improvement, customer focus, and leadership commitment were found to be more effective in organizations with a strong culture that supports quality-driven initiatives. Similarly, benchmarking, when integrated into corporate culture, enables businesses to adopt best practices, fostering long-term competitiveness. The research also highlights how benchmarking and TQM together act as mediators between organizational culture and performance, reinforcing their combined importance in strategic management.

Practical implications for SMEs include prioritizing cultural development, investing in employee training, and embedding benchmarking into quality management frameworks. The study suggests that organizations proactively shaping their culture can optimize business efficiency and drive sustainable performance improvements. However, future research should expand beyond Jordanian SMEs to assess the impact across different industries and global markets, incorporating additional factors such as innovation capabilities and external market influences.

Read the full article

Filed Under: Quality-Continuous Improvement

Reader Interactions

Leave a Reply

You must be logged in to post a comment.

Primary Sidebar

Search

Email Newsletter

News delivered to your inbox

Name(Required)
Newsletter Preferences(Required)
This field is hidden when viewing the form
This field is for validation purposes and should be left unchanged.

Related Items

Help us improve our tool

Have a suggestion for improving our ISO Gap Analysis Checklist? Let us know.

Secondary Sidebar

Categories

Recent Posts

  • Information Security Measures for a Procrastination Combatting Digital Solution
  • Cybersecurity Governance Toolkit
  • Quick Start Guide to Security Compliance
  • Best Practices for Cybersecurity Compliance Monitoring
  • ISO 27001 certification: What happens in the certification audit?

Footer

Important Resources

Cost of Quality Calculator

ISO 9001 Online Gap Analysis

ISO Certification Cost Calculator

Free Quality Ebook

Process Improvement Survey

ISO 9001 Glossary

 

Recent Posts

  • Information Security Measures for a Procrastination Combatting Digital Solution
  • Cybersecurity Governance Toolkit
  • Quick Start Guide to Security Compliance
  • Best Practices for Cybersecurity Compliance Monitoring
  • ISO 27001 certification: What happens in the certification audit?

Search

Contact Us

About Us

Privacy Policy

 

Copyright © 2025 · Conformance1 · Log in