- Quality assurance ensures that all factors in a project are met and follow expected requirements.
- Quality assurance is proactive and preventative, allowing organizations to prevent errors from occurring and reduce risks.
- The Plan-Do-Check-Act (PDCA) cycle can help organizations achieve quality assurance.
Quality assurance involves ensuring that all project factors are met and follow expected requirements. This article outlines the differences between quality assurance and quality control as well as best practices.
The concept of quality assurance can cover many aspects of various products and services, including design, development, operations, delivery, and more. The author argues that quality assurance should be proactive and preventative, allowing organizations to prevent errors and reduce risks.
By contrast, quality control reacts to problems and instead focuses on finding and fixing errors after they happen.
Organizations should consider using the Plan-Do-Check-Act (PDCA) cycle, a popular quality assurance method involving developing a quality plan, implementing it, monitoring compliance, and fixing issues to address any non-compliance.
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