Cost of Quality Poll: Internal Failure Costs What percentage of your organization's overall annual budget is devoted to the following categories associated with internal failure costs?Excessive scrap (defective equipment or materials that can no longer be sold, used, or fixed)Select one0-25%25-50%50-75%75-100%Product re-work (remedying defects in material or fixing errors)Select one0-25%25-50%50-75%75-100%DowntimeSelect one0-25%25-50%50-75%75-100%Waste (due to poorly designed processes, unnecessary work, poor organization or communication, etc.)Select one0-25%25-50%50-75%75-100%Machine breakdown due to improper maintenanceSelect one0-25%25-50%50-75%75-100%Costs associated with failure analysis (identifying how a product or service failed)Select one0-25%25-50%50-75%75-100%ShortagesSelect one0-25%25-50%50-75%75-100%ReinspectionSelect one0-25%25-50%50-75%75-100%RetestingSelect one0-25%25-50%50-75%75-100%RedesignSelect one0-25%25-50%50-75%75-100%DelaysSelect one0-25%25-50%50-75%75-100%Downgraded materialsSelect one0-25%25-50%50-75%75-100%Background InformationWhat industry does your business/organization operate in?Select oneAdministration and Business SupportAgriculture and ForestryConstructionEnergyFinance or insuranceHealth and SafetyHealthcare or pharmacyHospitality or Food ServiceInformation TechnologyManufacturingMiningProfessional ServicesReal EstateRetailTelecommunicationsTransportationUtilitiesWarehousesWholesaleOtherWhat is your job title?Select oneOwnerC-SuitePresidentVice PresidentDirector or managing directorManager/supervisorAssociate/representativeAccountantMarketerAssistantProject managerAdministratorContractorTechnicianAnalystContributorOtherWhat was your organization's gross sales revenue last year (in US Dollars)?Select oneLess than $1,000,000$1,000,000 to $10,000,000$10,000,000 to $100,000,000$100,000,000 to $500,000,000$500,000,000 +What is the size of your company/organization in terms of employees?Select oneFewer than 1010 to 100100 to 1,0001,000 to 5,000More than 5,000CAPTCHA Δ
