The goal of many Lean Six Sigma projects revolves around making a successful change in how a business operates that will result in reduced costs or revenue growth. But many companies continue to fall short when it comes to making a successful transformation.That persistent lack of success is part of the latest McKinsey Global Survey that focuses on core issues … [Read more...] about The Factors That Make for a Successful Transformation
Quality-Quality Management
The competitive advantage of lean process creation
As the new manager at the site, I was trying to be respectful about what I was seeing. I had learned long before that there was always a reason why things were the way they were. Perhaps not a great reason, but a reason that made sense at the time. Then I walked into the environmentally controlled pump production room. It had been recently installed and was touted as the … [Read more...] about The competitive advantage of lean process creation
Quality Plan – What is it, Purpose and Contents
The purpose of a quality plan is to help an organization manage its quality program effectively and efficiently. It also helps the organization maintain consistency throughout its operations. The document should be developed so that it can be easily understood and implemented by all those involved with the product or service being planned.This article will provide you with … [Read more...] about Quality Plan – What is it, Purpose and Contents
What is ISO 19011: 2018 -Auditing Management Systems
ISO 19011 is defined as the standard that sets forth guidelines for auditing management systems. The standard contains guidance on managing an audit program, the principles of auditing, and the evaluation of individuals responsible for managing the audit programs. An audit program consists of the arrangements made to complete all of the individual audits needed to … [Read more...] about What is ISO 19011: 2018 -Auditing Management Systems
Garvin’s 8 Dimensions of Quality
In 1987 David Garvin suggested that there are eight dimensions to quality.These eight dimensions are performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. They are the things that make it stand out from its competitors and give it value. These are the things that differentiate your business from others in the … [Read more...] about Garvin’s 8 Dimensions of Quality