So, the inspector sent you their report, and you see quality issue(s) that you cannot accept in some of your products. It’s classified as a failed inspection, and you tell the supplier about the issues. This is where a corrective action plan will be helpful to find and eliminate the cause/s of the issues…
Quality issues have been found. What next..?
You want this batch to be fixed, now (that’s a “correction”). And you also want to make sure those same problems are not likely to come back in the future (and that requires “corrective actions”).
Now, what are the next steps?
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