Why Use Our Cost of Quality Calculator?
- It’s free.
- It’s simple.
- Consider a variety of different cost of quality factors.
- Have your results emailed to you or someone else on your team.
Related Tools
What is ‘Cost of Quality’?
If we understand the Cost of Quality concept, we can find ways to reduce it. The Cost of Quality essentially equals the Cost of Good Quality + the Cost of Bad Quality. Organizations must be able to measure the cost of non-conformances accurately and balance that against the investments we make in preventing them. Unfortunately, when organizations don’t spend enough on preventing cost of quality issues, they end up spending more time on corrections.
Improvements that enhance customer satisfaction are worthy investments– it costs 7 to 10 times as much to obtain a new customer as it does to keep an existing one. Your ‘Cost of Quality’ methodology will reveal where to make the best investment.
The tool below will help you begin the process of outlining some of the most common factors that contribute to Cost of Quality and identify the most obvious areas of improvement.
Cost of Quality Survey
We also offer a Cost of Quality Survey and Report. This benchmarking allows users to document how much their organization invests in specific quality issues and allows quality professionals to compare their organization’s quality costs with their peers.
With a thorough and accurate comparison of quality costs, organizations can better identify problem spots, cost savings, opportunities, and subsequent actions. We offer four mini surveys that display instant polling results in the following categories:
Conformance1 also prepares a full report of all the surveys broken down by different quality areas. By registering and using the complete benchmarking tool, users will receive consistent poll updates and the latest cost of quality benchmarks submitted by other users.
With continual updates, users can see how others have responded to the complete tool over time, comparing and sorting their costs with other organizations with similar demographic characteristics, including:
- Gross sales revenue
- Company size
- Type of industry/organization
- Job title