To reduce defects, complaints from customers, and eliminate cost, manufacturers use easy and cost-effective LPAs, or layered process audits. However, to achieve and support plant floor inspections on a regular basis, plants have to overcome their trouble creating LPA questions. What results from a lack of quality LPA questions is people zooming through paperwork with the goal of checking a box. Nobody stops and cares to consider the questions facing them. In the end, audits produce less visibility, value, and buy-in.
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