Description
Why should you attend?
This course is your opportunity to gain valuable insights to bolster your readiness for sustained success.
Embrace the changing landscape of quality, safety, and environmental management. This course equips you with the skills needed to take on a broader role within your organization, amplifying your contributions and impact.
When you enroll in any of our courses at This trainer, you’re not just investing in your education; you’re opening doors to a world of opportunities. Our curriculum is rooted in internationally recognized ISO standards, providing you with skills and perspectives that transcend borders and industries. Whether you’re looking to enhance your organizational influence, increase your earning potential, or drive sustainable change within your company, our courses equip you with the tools to make it happen. Join us to discover how our programs can empower you to lead in a rapidly evolving business landscape.
Who should attend?
This training course is intended for:
- Any role within an organization interested in helping to ensure readiness in the area of resilience. These areas could include quality, safety, environmental, engineering, customer service, product management, financial and human resources.
Learning objectives
By the end of this course the participant will be able to:
- Apply the precise terms and definitions of ISO 9004, ensuring clarity in your quality management efforts.
- Identify the context and relevant interested parties, understanding their unique requirements and expectations.
- Establish a robust framework for measuring the effectiveness of your organization’s performance.
- Plan, design, develop, and implement a comprehensive measurement and analysis program, providing invaluable insights into your organizational health.
- Collect and analyze crucial data to make informed decisions.
- Craft an all-encompassing approach to sustaining success throughout your entire organization.
Educational approach
This trainer tailors this course to your organization’s needs focusing on:
Site-Specific Application: Tailoring the course material to participants’ unique organizational contexts.
Quality Framework: Creating a customized framework for sustained success aligned with ISO 9004 standards.
Interested Parties: Identifying and addressing the specific needs and expectations of relevant stakeholders.
Effective Processes: Ensuring that processes are managed efficiently and effectively to deliver value to customers.
Resource Optimization: Evaluating and optimizing the organization’s resources, including people, knowledge, technology, and infrastructure.
Prerequisites
None
Class Format(s)
Self-paced, virtual
Certification(s)
Upon successful completion of ISO 9004:2018 Sustainable Success, participants may purchase a Certificate of Achievement. Additionally, a Certificate of Competence is attainable following the successful completion and evaluation of an organization-specific project.
Content Style
Lecture
Project/Actual Training Days
Four online sessions, 3 hours each
Project, specific to organization of participant
Provider Additional Information
All of This trainer’s Management System Specialist and Management System Professional courses come at no cost to you. These carefully curated courses are designed to further enrich your existing knowledge and expertise in quality management, offering you a valuable opportunity to boost your career prospects.